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E911 Legislation

Estimates based on Department of Labor statistics indicate that more than 60 million Americans working in or visiting office buildings, office campuses, hospitals and government buildings do not have the same 911 protection that they have at home.

Sixteen states have now enacted E911 legislation requiring enterprises over a certain size, occupying multiple floors of a building or those purchasing a new PBX to implement E911 to protect their employees and visitors.

Current E911 State Legislation
This reference document contains the actual legislation for states that have enacted E911 regulations. Download the PDF

Proposed National E911 Legislation
The National Emergency Number Association (NENA) has drafted model E911 legislation and a recommendation to the FCC regarding standardized, national E911 requirements. Many states currently use this as a guideline for their own laws. Download the PDF

Mapping E911 State Legislation

Choose a State
Authority Implementation Description
Alaska Business and Residential MLTS MLTS operators shall deliver 911 calls with an emergency location identification number (ELIN) which will result in an emergency response location which provides at least the building address and floor of the caller.
Arkansas Broad Interpretation Any exchange telephone service provider is required to send telephone number and street address to the PSAP, rules apply to broad base of entities.
Colorado MLTS operators MLTS operators that do not give the ANI, ALI or both shall disclose this in writing to their end-users and instruct them to provide their phone number and exact location when calling 911.
Connecticut Business Companies cannot prevent a 911 call from being made. But, call can be directed to on-site security answering points proven to be the same or better than PSAP.
Florida Business Any PBX installed after 1/1/2004 must be capable of providing ALI, automatic location identification, to the station level.
Illinois Private Residential and Business Switch Service Requirements vary based on residential vs. business and square footage. Generally, a distinct location needs to be provided per 40,000 ft2 or each entity sharing a building.
Kentucky Residential MLTS Only MLTS operator must provide updated number and location identification for each phone dialing 911.
Louisiana Business Any PBX installed after 1/1/2005 must be capable of providing ALI, automatic location identification, to the station level.
Maine Business and Residential MLTS Effective for businesses - MLTS installed or upgraded after 7/27/05 require a minimum of one ANI/ALI per floor, per 40,000 square feet. Effective for residences - Minimum of one ANI/ALI per living unit.
Massachusetts Business and Residential MLTS As of July 1, 2009, any new or substantially renovated multi-line telephone systems such as Centrex, PBX and hybrid telephone systems must provide the same level of enhanced 911 service that is provided to others in the Commonwealth. This includes but is not limited to businesses, apartments, townhouses, condominiums, schools, dormitories, hotels, motels, resorts, extended care facilities, or similar entities, facilities or structures.
Minnesota Business and Residential MLTS Any owner/operator of a MLTS installed after 1/1/2005 must provide a call back number and emergency response location.
Mississippi Service Suppliers and Shared Tenant Services Service supplier must provide access to PSAP. Where technically available, service supplier must provide location and telephone number for each extension.
Texas Tarrant County—Business, Multi-tenant services Businesses utilizing a private or public phone switch to consolidate telephone service must provide a phone number and an accurate physical address of the caller. State of TX requires E911 for residential MLTS.
Vermont All Business Businesses that own private telephone systems must provide ANI signaling, station identification and updates to the 911 databases.
Virginia Business and Residential MLTS All PBX/MLTS installed after July 1, 2009 must provide ANI and ALI to the local PSAP for 911 calls unless alternate methods of notification have been approved.
Washington Business and Residential MLTS Businesses occupying over 25,000 ft2, more than one floor or multiple buildings need to provide automatic location identification in a format compatible with local 911 systems.
*These descriptions are very general. RedSky recommends that you review the actual legislation to assess your organization's potential liabilities and responsibilities.